Privacy Policy
Last updated: May 2026
This Privacy Policy describes how SHOP CELYSSIA (“we”, “us”, “our”, or “SHOP CELYSSIA”) collects, uses, and discloses your personal information when you visit or make a purchase from shopcelyssia.com (the “Site”).
By using our Site, you agree to the practices described in this Privacy Policy.
COMPANY INFORMATION
SHOP CELYSSIA
Operated by CELYSSIA GROUP LLC
2810 North Church Street
Wilmington, DE 19802
United States
Email: help@shopcelyssia.com
PERSONAL INFORMATION WE COLLECT
When you use our Site, we may collect certain personal information, including:
- Name
- Email address
- Shipping and billing address
- Phone number
- Payment information
- Order history
- Device and browser information
- IP address
- Shopping behavior and interactions with our Site
We collect this information when you:
- Place an order
- Subscribe to emails or SMS marketing
- Contact customer support
- Browse or interact with the Site
- Participate in promotions or surveys
HOW WE USE YOUR INFORMATION
We use your personal information to:
- Process and fulfill orders
- Provide customer support
- Send order confirmations and shipping updates
- Improve our website and services
- Detect fraud and unauthorized activity
- Personalize your shopping experience
- Send marketing communications where permitted by law
COOKIES & TRACKING TECHNOLOGIES
Like many websites, we use cookies, pixels, and similar technologies to:
- Operate the Site
- Analyze traffic and performance
- Remember your preferences
- Improve user experience
- Deliver personalized advertisements
These technologies may include services provided by:
- Shopify
- Meta (Facebook & Instagram)
- TikTok
- Klaviyo
You can control cookies through your browser settings. Disabling cookies may affect certain features of the Site.
HOW WE SHARE INFORMATION
We may share your information with trusted third-party service providers that help us operate our business, including:
- Payment processors
- Shipping carriers
- Analytics providers
- Marketing platforms
- Customer support providers
- Fraud prevention services
We do not sell your personal information for monetary compensation.
However, certain advertising or analytics activities may be considered “sharing” under applicable privacy laws such as the California Consumer Privacy Act (CCPA).
SMS MARKETING
By subscribing to our SMS marketing services, you consent to receive recurring promotional and transactional text messages from SHOP CELYSSIA.
Message frequency may vary. Message and data rates may apply.
You may unsubscribe at any time by replying STOP to any SMS message received from us.
DATA RETENTION
We retain personal information only for as long as necessary to:
- Fulfill orders
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
Retention periods may vary depending on the type of information and applicable laws.
YOUR PRIVACY RIGHTS
Depending on your location, you may have certain rights regarding your personal information, including:
- Right to access your data
- Right to correct inaccurate information
- Right to request deletion
- Right to opt out of targeted advertising
- Right to withdraw consent for marketing communications
California residents may have additional rights under the California Consumer Privacy Act (CCPA).
To exercise any privacy rights, please contact us at:
DATA SECURITY
We implement reasonable technical and organizational measures designed to protect your personal information.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
THIRD-PARTY LINKS
Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.
CHILDREN’S PRIVACY
Our services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children.
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.
Any updates will be posted on this page with a revised “Last updated” date.
CONTACT
If you have any questions regarding this Privacy Policy or our privacy practices, please contact us at: