Privacy policy

Last updated: May 2026

This Privacy Policy describes how SHOP CELYSSIA (“we”, “us”, “our”, or “SHOP CELYSSIA”) collects, uses, and discloses your personal information when you visit or make a purchase from shopcelyssia.com (the “Site”).

By using our Site, you agree to the practices described in this Privacy Policy.

PERSONAL INFORMATION WE COLLECT

When you use our Site, we may collect certain personal information, including:

Name
Email address
Shipping and billing address
Phone number
Payment information
Order history
Device and browser information
IP address
Shopping behavior and interactions with our Site

We collect this information when you:

Place an order
Subscribe to emails or SMS marketing
Contact customer support
Browse or interact with the Site
Participate in promotions or surveys

HOW WE USE YOUR INFORMATION

We use your personal information to:

Process and fulfill orders
Provide customer support
Send order confirmations and shipping updates
Improve our website and services
Detect fraud and unauthorized activity
Personalize your shopping experience
Send marketing communications where permitted by law

COOKIES & TRACKING TECHNOLOGIES

Like many websites, we use cookies, pixels, and similar technologies to:

Operate the Site
Analyze traffic and performance
Remember your preferences
Improve user experience
Deliver personalized advertisements

These technologies may include services provided by:

Shopify
Meta (Facebook & Instagram)
Google
TikTok
Klaviyo

You can control cookies through your browser settings. Disabling cookies may affect certain features of the Site.

HOW WE SHARE INFORMATION

We may share your information with trusted third-party service providers that help us operate our business, including:

Payment processors
Shipping carriers
Analytics providers
Marketing platforms
Customer support providers
Fraud prevention services

We do not sell your personal information for monetary compensation.

However, certain advertising or analytics activities may be considered “sharing” under applicable privacy laws such as the California Consumer Privacy Act (CCPA).

SMS MARKETING

By subscribing to our SMS marketing services, you consent to receive recurring promotional and transactional text messages from SHOP CELYSSIA.

Message frequency may vary. Message and data rates may apply.

You may unsubscribe at any time by replying STOP to any SMS message received from us.

DATA RETENTION

We retain personal information only for as long as necessary to:

Fulfill orders
Comply with legal obligations
Resolve disputes
Enforce agreements

Retention periods may vary depending on the type of information and applicable laws.

YOUR PRIVACY RIGHTS

Depending on your location, you may have certain rights regarding your personal information, including:

Right to access your data
Right to correct inaccurate information
Right to request deletion
Right to opt out of targeted advertising
Right to withdraw consent for marketing communications

California residents may have additional rights under the California Consumer Privacy Act (CCPA).

To exercise any privacy rights, please contact us at:

help@shopcelyssia.com

DATA SECURITY

We implement reasonable technical and organizational measures designed to protect your personal information.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

THIRD-PARTY LINKS

Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.

CHILDREN’S PRIVACY

Our services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

Any updates will be posted on this page with a revised “Last updated” date.

CONTACT

If you have any questions regarding this Privacy Policy or our privacy practices, please contact us at: