Terms of service

TERMS OF SERVICE

Last updated: May 2026

Welcome to SHOP CELYSSIA. These Terms of Service (“Terms”) govern your use of our website located at shopcelyssia.com and any purchases made through the Site.

By accessing or using this website, you agree to be bound by these Terms.

WEBSITE USE

By using this Site, you agree not to:

Use the website for unlawful purposes
Interfere with the security or functionality of the Site
Attempt unauthorized access to our systems
Copy, reproduce, or exploit any part of the website without written permission

We reserve the right to suspend or terminate access to the Site at any time without notice.

PRODUCT INFORMATION

We strive to ensure that all product descriptions, images, pricing, and information displayed on the Site are accurate and up to date.

However, we do not guarantee that all content is error-free, complete, or current at all times. We reserve the right to correct errors, inaccuracies, or omissions and to modify or update information without prior notice.

All products displayed on the Site are subject to availability.

ORDERS & PAYMENTS

By placing an order, you agree to provide current, complete, and accurate purchase information.

All prices displayed on the Site are listed in the applicable currency and are subject to change without notice.

We accept major payment methods including Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, and Shop Pay.

Orders will only be processed once payment has been successfully received.

SHIPPING & DELIVERY

We currently ship to the United States, United Kingdom, Canada, and Australia.

Delivery times are estimates only and may vary depending on destination, carrier delays, customs processing, or circumstances beyond our control.

SHOP CELYSSIA shall not be held liable for delays caused by shipping carriers, customs authorities, or force majeure events.

Customers are responsible for providing accurate shipping information. We are not responsible for orders shipped to incorrectly provided addresses.

RETURNS & REFUNDS

We offer a 60-day return policy from the date of delivery.

To request a return or exchange, customers must contact us at help@shopcelyssia.com before returning any item.

Returned products must be:

Unworn
Unwashed
In original condition
Returned with original tags and packaging

For hygiene reasons, certain products may not be eligible for return once opened or worn.

Refunds are issued to the original payment method after the returned item has been inspected and approved.

For full details, please refer to our Refund Policy.

INTELLECTUAL PROPERTY

All content on this Site, including but not limited to:

Text
Images
Graphics
Logos
Videos
Product designs
Branding elements

is the exclusive property of SHOP CELYSSIA and protected under applicable intellectual property laws.

Any unauthorized reproduction, distribution, or use is strictly prohibited.

PRIVACY

Your privacy is important to us.

Personal information collected through this Site is handled in accordance with our Privacy Policy and applicable privacy laws, including the California Consumer Privacy Act (CCPA) where applicable.

We do not sell your personal information to third parties.

For more information, please review our Privacy Policy.

DISCLAIMER OF LIABILITY

To the maximum extent permitted by law, SHOP CELYSSIA shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of this website or products purchased through the Site.

All products and services are provided “as is” and “as available” without warranties of any kind except where required by applicable law.

GOVERNING LAW

These Terms shall be governed and interpreted in accordance with the laws of the State of Delaware, United States, without regard to conflict of law principles.

Any disputes arising from these Terms or the use of the Site shall be resolved in accordance with applicable United States laws.